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Frequently Asked Questions

What types of clothing do you sell?

We offer a wide variety of clothing, including mens, womens, and kids apparel. We carry both trendy and timeless styles for all occasions! Best of all we offer embroidery personalization for almost anything in our store. This feature is available to you in store and online.

  What sizes do you carry? 

Our boutique offers a range of sizes from XS to 2X. We aim to provide stylish options for all body types. Not all sizes are available in all store pieces. 

Kids 0-3Months - 8T

Womens XS-2XL (not available in all styles); primarily S-XL

Mens S-2XL

How do I order something with embroidery personalization

Any pieces that are available to be embroidered have the drop down option when viewing the piece online. If you have any inspiration photos or ideas you would like customized on the item please email getbranded78662@gmail.com to get you set up with exactly what you want.

 I know I want personalization but I’m not sure what will look best?

We are happy to recommend thread colors, designs, etc on our embroidery items. Send us an email of what you have in mind and we will be happy to take it from there.

How soon will my order be ready?

All orders are processed within 1-3 business days (excluding weekends,  holidays or personalized items).

Personalized Items: Processing time 1-2 weeks

Orders placed on weekends or holidays will be processed on the next business day.

You will receive an email notification once your order has shipped, which will include tracking information.

How can I place an order?

You can browse and shop online through our website or visit our physical boutique to shop in person. If you need assistance, our customer service team is always available to help!

Do you offer international shipping?

We do not offer international shipping at this time.

Can I return or exchange an item?

We want you to love your purchase! We accept returns and exchanges within 30 days of purchase, provided the items are unworn, unwashed, and with all original tags attached. Please check our return policy for full details.

How do I know which size to order?

Each product has a size guide available on the product page to help you select the right size. If you're unsure, feel free to reach out to our customer service team for personalized assistance.

Do you offer gift cards?

Yes, we offer gift cards in various denominations. They can be purchased online or in-store and are perfect for gifting.

How can I stay updated on new arrivals and sales?

To stay in the loop about new arrivals, promotions, and sales, sign up for our newsletter or follow us on social media!

Do you offer styling advice?

Absolutely! Our team is passionate about helping you find the perfect pieces for your personal style. Reach out to us for styling tips or book a one-on-one styling session!

Do you offer discounts?

We offer special promotions and discounts throughout the year, including seasonal sales, member perks, and more. Be sure to follow us on social media (Facebook, Tik Tok, Instagram) for exclusive discounts and promotions.

How can I contact customer service?

You can contact us via email at getbranded78662@gmail.com.

Is my payment information safe?

Yes, we use secure encryption technology to ensure that your payment information is safe and protected. We accept all major credit cards and payment methods.